You should report all defects related to the goods to the Complaints Department. Each complaint should be submitted to the following email address: reklamacje@aw-narzedzia.com.pl

Each email should contain fault description and copy of purchase invoice should be attached. Also, could you please specify are you refer to the manufacturer’s warranty or non-compliance of goods with the contract.

In the case of transport damage it is necessary to send photos showing the damage and a damage report made in the presence of the courier to the following address: reklamacje@aw-narzedzia.com.pl

AW-Narzędzia offers professional service of power and petrol tools as well as professional maintenance services during the warranty and post-warranty periods, periodic inspections of power tools and petrol equipment.